Cookies and your privacy
On this website functional cookies are used to improve user experience and statistics, these cookies don't have and are not used to process any personal information. You automatically agree using these cookies when visiting this website. For marketing purposes (i.e. personal ads and promotions) we use tracking cookies which could have personal information. Do you allow us to use such cookies?
We don’t use any of your information for sending spam or other advertising. We also don’t sent any newsletters by email, unless you are subscribed for the newsletters. Saved information at our website can be changed or removed from our databases any time. We emphasize that all information is only used for the services of Spark Electronics, and this information is not sent to others.
All parts of our website are secured by a SSL connection to be sure your information is sent safely over the internet, between your browser and our servers.
In case you register for an account at our website, we ask for your address and email address. You can optionally add more addresses to your account afterwards. All this information is saved to the databases at our servers. You have only access to this information in your account with your login credentials (username and password). If this login information is lost or sent to others you are responsible for any possible abuse of the information in your account. We advise you to reset your password directly or contact us so we can take action, in case you lost your login credentials.
If you use Facebook login to access your account at our website, your Facebook name and email address as in your Facebook account will be stored in our database. This is needed for identification purposes to connect your Facebook account to the user account of Spark Electronics. If you remove the Facebook login from the user account, this information is removed from our databases.
We ask for your permission to access your ‘likes’ on Facebook, in order to check if you 'like' our page to get the Facebook offers and promotions. If you don’t give us this permission you can’t take advantage of the Facebook offers and promotions of Spark Electronics.
We sent important status notifications to your Facebook account (inbox) if you enabled this functionality in your account at the website of Spark Electronics. We don’t sent any other messages to your Facebook account besides of the important status changes for repairs and orders. You can always enable or disable this functionality into your account at our website, and also remove the facebook login from our website after login.
We emphasize we don't publish any information to Facebook in case you use the Facebook login and described functionalities.
For our website we use Google Analytics for getting statistics, to analyze and improve our website for better user experience. Please check the website of Google for privacy information regarding their services: https://www.google.com/policies/privacy/
Spark Electronics shares your concerns about privacy. If you have any questions about your privacy at Spark Electronics please contact us: email@example.com
High customer satisfaction for more than 10 years! We aim to provide 100% customer satisfaction.
Your browser doesn't support live chat. Please update your browser or use the live chat feature on another device.
Do you need any help or do you have a quick question? You can start a conversation with our support desk now directly. We are pleased to help you!
Please let us know your question in short so the right support team can help you directly.: Your name: Your email address:
Please wait for someone of the online support team to help you
Tip: you can still browsing our website during this process
At the moment it is very busy at our support desk. You can wait a moment or contact us in another way. We apologize for any inconvenience.
The live support chat is closed at the moment. You can reach us by live chat during the following hours:
Monday - Friday: 9:00 - 19:00 (CEST)
Saturday: 9:00 - 17:00 (CEST)
During these hours we are also available by email and respond on Monday-Friday within 20 minutes in general. For other contact information visit the contact page.
The chat will be closed. Are you happy how we helped you?
This chat is closed. Are you happy how we helped you?