Cookies and your privacy
On this website functional cookies are used to improve user experience and statistics, these cookies don't have and are not used to process any personal information. You automatically agree using these cookies when visiting this website. For marketing purposes (i.e. personal ads and promotions) we use tracking cookies which could have personal information. Do you allow us to use such cookies?
Firstly you probably would like to know how much you need to pay for your repair. Many repair services are listed online, you can always take a look at it for the most up-to-date prices. Couldn't find what you are a looking for? Just request a quote!
It is not required to request a quote firstly, you can always register your repair directly if you don't need a quote beforehand (you will always get a free quote after investigation).
For many issues like a broken screen it is clear what needs to be replaced. However in some cases this is not clear at all or the exact cause is different from what you will expect. For example, no sound doesn't always mean a defective speaker; fast discharge of your battery does not always mean a defective battery. Our advice: if there is no visible damage don't request a quote beforehand but await the quote you get after quick investigation.
- Advice from our technicians -
Would you like a repair of your item or just investigation for a free quote? You can simply register your repair online in just 5 minutes. You can request a pickup optionally, or send the item to us directly.
After registration of your repair you can select a service option directly or at a later time. We offer 3 quick and easy options.
Swipe for more information
Pickup at your home or at work for only 4.99 anywhere in the Netherlands! After repair we return it even for free. This pickup service is available in many EU countries on Monday - Friday at almost all addresses. Best option if you don't have time to send the item at the post office.More info
Pickup from your home or at work and returned in just a few hours with our unique Pickup & Return service on Saturday. And with our accurate tracktrace you just need to be at home for only a few minutes.More info
When we receive your item we will investigate it directly. In most cases you will get a free and non-binding quote from us within a few hours. You can then decide whether to accept the quote or cancel the repair. Quote not accepted? We only charge a shipping fee for return.
Tip: during registration of your repair always give a clear description of the issues/complaints. This can help our technician to trace the issues as soon as possible and set up the quote quickly. Try to prevent descriptions like 'phone dead' or 'I don't know'. It is not required to let us know what needs to be replaced, a description of complaints/damage is enough.
After accepting the quote we will repair your item as soon as possible. After a final device test the item is ready to be shipped and will be returned when the invoice is paid (for businesses other payment conditions may apply).
High customer satisfaction for more than 10 years! We aim to provide 100% customer satisfaction.
Your browser doesn't support live chat. Please update your browser or use the live chat feature on another device.
Do you need any help or do you have a quick question? You can start a conversation with our support desk now directly. We are pleased to help you!
Please let us know your question in short so the right support team can help you directly.: Your name: Your email address:
Please wait for someone of the online support team to help you
Tip: you can still browsing our website during this process
At the moment it is very busy at our support desk. You can wait a moment or contact us in another way. We apologize for any inconvenience.
The live support chat is closed at the moment. You can reach us by live chat during the following hours:
Monday - Friday: 9:00 - 19:00 (CEST)
Saturday: 9:00 - 17:00 (CEST)
During these hours we are also available by email and respond on Monday-Friday within 20 minutes in general. For other contact information visit the contact page.
The chat will be closed. Are you happy how we helped you?
This chat is closed. Are you happy how we helped you?