Contact

SPARK heeft besloten na ruim 15 jaar te stoppen met het aanbieden van reparatiediensten, wij benadrukken dat dit niet geldt voor de overige ICT diensten. Wat betekent dit voor u? - Voor reparaties die in januari 2020 nog worden uitgevoerd, geldt een garantie tot uiterlijk 31/12/2020
- In sommige gevallen is de doorlooptijd iets langer dan gewoonlijk omdat niet alles meer op voorraad wordt gehouden, om die reden geldt voor enkele reparaties momenteel echter wel een flinke korting
- Vanaf 20 januari zijn wij telefonisch niet meer bereikbaar, premium bezorgingoptie is ook niet meer mogelijk
- Consumenten kunnen geen reparaties meer aanmelden. Klanten met toegang tot Business Panel kunnen nog t/m 31 januari reparaties aanmelden en gebruik maken van ophaalservice
- Toestellen die na 31 januari nog bij ons binnenkomen worden ongerepareerd retour gestuurd. Vanaf 31 januari zijn wij uitsluitend nog bereikbaar per email voor vragen over reeds uitgevoerde reparaties.

  • Need any help?Just contact us!
  • Monday - Friday: 9:00 - 19:00
    Saturday: 9:00 - 17:00
  • 085 800 30 30Monday - Friday: 9:30 - 18:00
    Call request
  • Live support (chat)Monday - Friday: 9:00 - 19:00
    Saturday: 9:00 - 17:00
 

With the form below you can contact us, during office hours we reply normally within 30 minutes by email (if possible). You can also contact us by phone or do a request to give you a phone call. Please keep in mind we cannot answer all questions by phone directly in some cases.

Message

Department:
Your email address
Your phone number

We wil reply your message during office hours on Monday - Friday within 20 minutes in general (on Saturday within a hour).

We will call you during office hours within 30 minutes in general to respond to your message. This option is only available for customers within the Netherlands.


 

3 service options: the choice is yours

• • • •

You can send us your phone in 3 different ways. Just choose the best option for yourself!

<< Swipe >> Swipe for more info

Daily pickup service

Pickup at your home or at work for only 4.99 anywhere in the Netherlands! After repair we return it even for free. Best option if you don't have time to send it by yourself.

  • Available in more than 20 EU countries
  • You choose the date and timeframe
  • Same day pickup possibility
  • More than 90% repaired the same day
More info

Send it by yourself

Send your item at the post office and we receive your package the next day before 9:00 AM! Most items can be repaired directly and are ready to be returned or even delivered the same day. Customers within the Netherlands can choose for the online shipping service.

  • Your package will be delivered to us before 9:00 AM!
  • We receive packages also on Saturday
  • More than 90% repaired the same day
More info

Saturday pickup service

Pickup from your home or at work and returned in just a few hours with our unique Pickup & Return service on Saturday. And with our accurate tracktrace you just need to be at home for only a few minutes.

  • You choose the timeframe
  • Tracktrace accurate to 5 minutes
  • More than 95% delivered after few hours
More info
 
Start your repair now
All options and turn around times
 
Top rated reviews - Spark Electronics

General information

  
Visiting address: Since 2007 we don't have any address to visit anymore and continued as online repair service. Optionally use our unique pickup services. A few advantages for you as client:
  • Quick repair process: more than 90% repaired within few hours after receipt
  • Full coverage: it doesn't matter where you live in the EU
  • Maximum quality for fair price: due to cost saving process, maximum quality for fair price
  • Save time and money: pickup & return services at low rates
  • No more calls or emails: just check your real-time repair status online
  • Quick customer support: 6 days a week by email, live chat or on the phone
Spark Electronics is an online service of Funky Solutions, Kouwenoordweg 10 1104HL, Amsterdam
  
  ICTWaarborg gecertificeerd

Spark Electronics is certified by ICTWaarborg

 
Postal address: Spark Electronics
P.O. Box 23323
1100DV Amsterdam
the Netherlands
  
Email:
  
Phone: +3185 800 30 30
Mon - Fri 9:30 - 18:00 CE(S)T
  
IBAN: NL82INGB0004855916
Swift/BIC: INGBNL2A
  
Company registration:30208141 (Kamer van Koophandel, Utrecht, the Netherlands)
VAT ID: NL175856175B01